Our shoes and clothing are made with love and while every effort is made to provide you with a flawless product, sometimes the product you purchased doesn’t live up to your expectations. For that reason, we will happily exchange it within 30 days of purchase for a similar product or a voucher for the value of the returned item, to be redeemed at www.kanakkie.co.za at a future date. Certain conditions apply:
Wrong colour / size
Items to be returned unworn and in original packaging in a state fit for sale.
Care is taken to ensure every item that is delivered is free of flaws. If the item you received is damaged, we’ll exchange it. Please note that this doesn’t apply to items damaged through wear and tear.
How does it work?
Contact us as soon as possible (within 30 days of purchase) via email. Return postage will be at your cost, but replacement items will be shipped at no cost to you.
Sale items can not be returned, exchanged or refunded.